FAQ's

Fleet Solutions is a comprehensive EV charging management platform designed specifically for fleet operations. Our software enables businesses to efficiently manage their electric vehicle charging infrastructure, optimize energy usage, reduce operational costs, and ensure maximum vehicle uptime through intelligent scheduling and real-time monitoring capabilities.

Our solution supports all types of electric fleets including delivery vehicles, corporate car fleets, public transportation, ride-sharing services, logistics companies, emergency services, and municipal fleets. Whether you have 5 vehicles or 500+, our scalable platform adapts to your specific operational requirements and charging infrastructure needs.

Fleet Solutions seamlessly integrates with popular fleet management systems, telematics platforms, energy management tools, and accounting software through robust APIs. We support integrations with major providers like Geotab, Verizon Connect, Samsara, and custom enterprise systems, ensuring smooth data flow and unified fleet operations management.

Core features include intelligent charging scheduling, real-time energy monitoring, automated load balancing, predictive maintenance alerts, driver mobile app, comprehensive reporting dashboard, energy cost optimization, charging session management, fleet utilization analytics, carbon footprint tracking, and 24/7 system monitoring with AI-powered insights for maximum operational efficiency.

Fleet operators typically see 25-40% reduction in energy costs through our intelligent scheduling algorithms that optimize charging during off-peak hours, dynamic load management that prevents demand charges, and smart grid integration for renewable energy utilization. ROI is usually achieved within 12-18 months of implementation.

Yes! Our platform supports all charging levels from Level 1 (120V) for overnight charging, Level 2 (240V) for regular fleet operations, and DC Fast Charging for rapid turnaround requirements. The system automatically adjusts charging speeds based on vehicle needs, available power capacity, and operational schedules to optimize both charging time and energy costs.

Implementation timeline varies by fleet size: Small fleets (5-25 vehicles) typically take 2-4 weeks, medium fleets (25-100 vehicles) require 4-8 weeks, and large enterprise fleets (100+ vehicles) need 8-16 weeks. This includes site assessment, hardware installation, software configuration, staff training, and full system testing with ongoing optimization support.

Fleet Solutions is compatible with 300+ charging station models from leading manufacturers including ChargePoint, ABB, EVBox, Tritium, BTC Power, Schneider Electric, and Siemens. We support OCPP 1.6 and 2.0 protocols, ensuring future-proof connectivity and the ability to mix different charging brands within your fleet infrastructure.

Comprehensive training is included with every implementation. We provide on-site training for fleet managers and maintenance staff, online training modules for drivers, detailed documentation and user guides, ongoing webinar sessions, and dedicated customer success management. Training covers system operation, troubleshooting, reporting, and best practices for fleet electrification.

We provide 24/7 technical support, dedicated customer success manager, proactive system monitoring, regular software updates, quarterly business reviews, remote diagnostics and troubleshooting, emergency response services, and ongoing optimization recommendations. Enterprise customers receive priority support with guaranteed response times and on-site assistance when needed.

Pricing is based on fleet size and features: Starter Package ($199/month for 5-25 vehicles), Professional Package ($499/month for 25-100 vehicles), Enterprise Package (custom pricing for 100+ vehicles). All packages include core software, mobile apps, basic support, and regular updates. Advanced analytics, custom integrations, and premium support are available as add-ons.

Yes! We offer a 60-day free trial for qualified fleet operators with full access to our Professional Package features. The trial includes software access, basic setup support, training sessions, and evaluation of your specific use case. No long-term commitment required, and our team will help you assess the potential ROI for your fleet operations.